Noun
/ə kəmˈpleɪnt slɪp/
A complaint slip is a document or form used to record a person's grievances or dissatisfaction regarding a service, product, or experience. It serves as an official means for customers or clients to communicate their issues to a business, organization, or authority.
This phrase is commonly used in both written and oral contexts, though it may be more frequently found in written communication where formal complaints are documented. The use of complaint slips is often seen in customer service settings, such as restaurants, stores, and service centers.
I filled out a complaint slip after my meal was served cold.
(Rellené un formulario de queja después de que me sirvieran la comida fría.)
The manager asked me to submit a complaint slip regarding my experience at the hotel.
(El gerente me pidió que presentara un formulario de queja sobre mi experiencia en el hotel.)
If you have any issues, please make sure to drop a complaint slip in the box provided.
(Si tiene algún problema, asegúrese de dejar un formulario de queja en la caja proporcionada.)
While "a complaint slip" itself is not commonly part of idiomatic expressions, related terms and phrases are often used in customer service or complaint contexts. Here are a few examples:
Put in a complaint
"I decided to put in a complaint about the noise in my apartment."
(Decidí presentar una queja sobre el ruido en mi apartamento.)
File a complaint
"After the bad service, I decided to file a complaint with the company."
(Después del mal servicio, decidí presentar una queja a la empresa.)
Lodge a formal complaint
"She lodged a formal complaint against the airline for losing her luggage."
(Ella presentó una queja formal contra la aerolínea por perder su equipaje.)
Take issue with
"I want to take issue with the way my concerns were handled."
(Quiero poner en cuestión la forma en que se manejaron mis preocupaciones.)
Express dissatisfaction
"Customers have the right to express dissatisfaction if they are not satisfied."
(Los clientes tienen derecho a expresar insatisfacción si no están satisfechos.)
The term "complaint" originates from the Middle English "compleinten," which evolved from the Old French "complaindre," and further traces back to the Latin "complaintem," meaning "to lament or express sorrow." The word "slip" comes from the Old English "slype," meaning "to slide or fall," but in this context, it refers to a small piece of paper or note.
This comprehensive understanding of "a complaint slip" highlights its function within customer service interactions, its usage in both everyday conversation and formal documentation, and the broader context of complaints in consumer rights.